Terms and Conditions
Please read the terms and conditions of Bike Rent Girona
Damage insurance
We offer bike hire damage insurance for € 15 per day per bike. These are the conditions of the insurance:
- You insurance yourself against damage caused to the rental bicycle during the period in which you rent it.
- The insurance covers the full value of the hired bike in the event of a crash or incidental accidental damage.
- The insurance does not cover theft or loss of the bicycle for any other reason.
- The insurance does not cover damage made while transporting a bike in your own vehicle
- Always report the damage to us, no matter how small. We want to rent all our bikes in good condition to the next customer.
- The insurance is linked to a specific bicycle. You cannot switch insurance between bicycles.
- To contract the insurance you click on the insurance option in the booking form on this website.
Pick up service in emergency
We offer a Pick up service in an emergency that comes together with the damage insurance for € 55 per day per bike.
Same conditions as the damage insurance (see above), plus:
- When you have mechanical problems with the bike and you are not able to repair it yourself we come and pick you up.
- We give you a phone number that you can call that is available during the whole day.
- The pick up service is only in the province Girona.
- We do not pick you up when: a flat tire, chain comes off the rings, brake pads are touching the discs a little bit, changing the gears is not going perfectly.
- To contract the insurance + pick up service you click on the insurance + pick up service option in the booking form on this website.
Bike transport
- We always advice to pick up the bike at our place (Carrer Enric Claudi Girbal i Nadal 16, Girona). Because then we can help adjusting the bike to your wishes (change to a different saddle, adjust the position of the handlebar, fine tune the pedals, etc).
- In case you do want to book a bike transport to your accommodation we offer this service – ask us via email about the details. We then advise you to tell us all the details for the bikes because we will not be able to adjust the bikes when we deliver the bikes at your accommodation (our chauffeur is not a mechanic).
- We can not come to your location during the rental period to adjust a bike or fix mechanical problems, for this you have to come to our workshop.
- If you want to transport the bikes with your own car: be very careful with packing the bikes – many times we have seen damage made by our renters because of transporting the bikes themselves. Any damage made in the transport in your vehicle is your own responsibility – this kind of damage also does not include in our damage insurance.